Foundation

Design as Participation

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“Should designers continue to privilege users above all others in the system? What would it mean to design for participants instead? For all the participants?”

Kevin Slavin

How To Put Faith in UX Design

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“If most of the big design decisions are made by people who you think are bad at design, or are unethical, you need to broaden what you think design is. The VP, the PM, the engineer, if they’re making decisions that “should be yours” or are “terrible”, then they’re designers too and powerful ones. This means there are only three reasonable choices:

  • Move into a role where you make the important decisions.
  • Become better at influencing decision makers.
  • Find a place to work that has higher standards (or start your own).”
Scott Berkun

Research

Validating Product Ideas

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A detailed and practical guide on how to better understand problems through observation.

Tomer Sharon

Feature requests aren't demand

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Determine when a problem is occurring, rather than just why. This gives more insight into the actual problem that may be hidden.

Ryan Singer

Want to Understand Design Forces?

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“Articulating forces separately from solutions untangles design debates into three manageable strands: problems, solutions, and fitness.”

Ryan Singer

Make

Forms Matter

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“How the design of forms can decide an election, affect racial profiling and shape identity”

Lena Groeger

Accessibility and Prototyping

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A good interview filled with helpful resources.

“A lot of accessibility is usability, but it matters even more. It makes a bigger difference. It has a stronger benefit. Wayfinding helps you—but it’s essential for some people, or else they can’t function. Color contrast helps you in the sun, but it’s essential for some others.”

Jennifer Sutton

Trans-inclusive Design

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“Our designs should go beyond including—they should affirm and validate.”

Erin White

Product People, Mind the Gap!

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“Here’s the playbook: 1. Pick two points of progress in someone’s life 2. Break down what happens “in between” 3. Repeat steps 1 & 2 for the gaps between each of those points”

Samuel Hulick

Feedback

Design Criticism and the Creative Process

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“…each time we begin again, we do so with the knowledge and lessons we learned before, increasing our potential for success in each new effort.”

Cassie McDaniel

On Surveys

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Use surveys to gather questions for more personal interviews. Avoid them for gathering actionable data.

Erika Hall

Build

Creating the “Perfect” CSS System

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“While the tools, mental models, naming conventions, ordering of properties and more can create a great system in a vacuum, collaborating with your team members is the most important part.”

Lindsay Grizzard

There’s no hand off in product design

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“…one of the most important, yet overlooked, aspects of all great product teams, are the relationships between the designers and engineers on your team.”

Brendan Fagan

Measure

The only metric that matters

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“How many people are really using your product? You need a metric that specifically answers this.”

Josh Elman